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Warranty Information

Except for the warranties explicitly stated in this document, DataCom Tech INC makes no other representations or warranties, either express or implied, regarding any products sold. This includes disclaiming any implied warranties of merchantability or fitness for a particular purpose.

All products are sold by DataCom Tech INC as a distributor/reseller and not as a manufacturer.

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Refurbished Product Warranty

  • 90-day replacement policy for certified refurbished products
  • 30-day refund window from delivery date
  • Please refer to the Return Policy for more details
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Manufacturer Warranty

  • Some products include 1+ year manufacturer warranty
  • Warranty claims must be handled directly with the manufacturer
  • Warranty terms vary by product category
  • Some sealed items cannot be returned once opened
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Service Expectations

We do not guarantee that our services will:

  • Meet your specific requirements
  • Be uninterrupted, secure, or error-free
  • Meet your expectations
  • Fix all technical or software issues
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User Responsibility

Any materials downloaded or obtained through our services are at your own risk. You are responsible for any damage to your system or data loss. No advice or information creates any warranty unless explicitly stated.

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Limitation of Liability

Under no circumstances shall DataCom Tech INC be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use any product.

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Exclusions

The warranty does not cover:

  1. Missing memory or flash cards
  2. Software-related issues (may incur additional charges)
  3. Customer-induced damage or modifications
  4. Parts not supplied by us
  5. Unauthorized repairs or misuse
  6. Natural or human-made disasters
  7. Unauthorized or custom software issues
  8. Virus infections due to poor maintenance
  9. Non-standard hardware usage
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Damage Reporting

Any transit damage must be reported within 2 working days with photo proof. Valid claims will be processed after inspection of returned items.

Please keep your warranty card and invoice for all claims.

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Contact Us

DataCom Tech INC

Phone: +1 (346) 536-6617
Email: support@datacomtechinc.com